At Nice Junk, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) for a refund or exchange, subject to the following conditions:

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The item(s) must be returned within 30 days of the original purchase date.
• The item(s) must be unworn, unwashed, and in the same condition as when you received them.
• All original tags and packaging must be intact.
• You must provide a valid proof of purchase, such as an order number or receipt.

2. Non-Returnable Items

The following items are not eligible for return:

• Items marked as final sale.
• Gift cards.
• Items that have been damaged due to misuse or negligence.

3. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our customer service team at [Your Contact Email Address] to request a return authorization.
2. Provide your order number and a brief explanation of the reason for the return.
3. Once your return is authorized, we will provide you with instructions on how to ship the item(s) back to us.

4. Return Shipping

You are responsible for the cost of return shipping, unless the return is due to our error (e.g., you received the wrong item or a defective item). We recommend using a trackable shipping method to ensure that your return is received.

5. Refunds

Once we receive your return and verify that it meets the eligibility criteria, we will process your refund. Refunds will be issued to the original payment method and may take 5-10 business days to appear on your statement, depending on your bank or credit card company.

6. Exchanges

If you would like to exchange an item for a different size or color, please indicate this when you request a return authorization. Exchanges are subject to availability. If the item you requested is not available, we will issue a refund instead.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [Your Contact Email Address]. We will arrange for a replacement or refund, depending on your preference and product availability.

8. Contact Information

If you have any questions about our Refund and Return Policy, please contact us at [Your Contact Email Address].